Testimonials

Such a great experience from start to finish. They got me exactly the vehicle I was looking for and the best deal. Everyone was amazing to work with, funny, and personable. Brendan, my sales representative since 2022 is always a pleasure to work with, and Joey in finance was amazing too - super helpful and made the process smooth and stress-free. Couldn’t be happier and would 100% recommend this dealership!

We cold-called about a car we saw online during our search, and Seaway Hyundai was a breath of fresh air compared to the usual silliness at bigger Ottawa/Gatineau dealers. From our first chat with Brendan over the phone, to the test drive, to picking up the car — the whole process was smooth, easy, and genuinely enjoyable. We met a few other staff along the way, and their energy clearly shows in the care and approach they take with clients. Bonus: it was a double-birthday on staff when I picked up our car, and I was offered cake. Had my cake and ate it too. Literally. National Capital Region friends — do yourself a favor, drive to Cornwall.

It was my first experience with financing a vehicle so I was a bit hesitant at first. Jeff said not to worry and he would take good care of us and that he did. He made the whole process very easy and went into great depth to help with understanding everything. Jason was really great as-well and did the same. Whole staff was friendly and made the experience stress and hassle free. Recommend purchasing from here regardless of your situation. Really great experience.

Hi ! I couldn’t have been happier with my visit to Seaway Hyundai , David was right there to welcome me making me feel relaxed and not pressured, he found me a vehicle that he thought would suit me ,he listened to everything I had to say with curtesy to my age , he didn’t make me feel old and clueless. Jason from finance also came through with flying colours explaining the ins and outs of my loan and laughing with me at my stupid mistakes . I love my Tucson and hope it lasts into my 80 or 90 ties lol. Kudos to both of these remarkable young men ,Hyundai should be proud to have them as their ambassadors 🤗😁. Cheers And Merry Christmas. Barbara Baker

Outstanding customer service and no pressure sales

My experience at Seaway Hyundai was excellent, from my first visit to making my decision and picking up my new Kona. Staff at every level were friendly and knowledgeable and, more importantly, showed that the customer really matters. Thanks to everyone involved in my purchase.

Just bought the Tucson Hybrid…drives beautifully..excellent service…Thank you

Great service. They can get you cars that no other dealer can get you.

Excellent experience at Seaway Hyundai. Tim is a great salesperson, no pressure, but knowledgable & helpful. On picking up the car he made sure I understood all the features & answered all my questions.

I will always refer to Seaway Hyundai, they are always good to work with you for what you need both my daughter and step son are new driver's and they worked with both of them to get them into something they wanted and worked hard to get them the best interest rate. Thank Seaway Hyundai

Great experience with Jeff Joubert. Understood my situation and was extremely accomodating

I have just purchased my 4th vehicle here. The service is always exceptional. David has been my salesman each time and the Seaway Hyundai team are all so great. Highly recommend. You won't regret choosing Seaway Hyundai Cornwall.

2025 10 08. Jeff the original sales person, that I originally buy my first car from him 4 years ago. He call me on his day off to touch base on an inquiry I had about a special trade in. He went beyond about and beyond helping me, giving me advice professional and personality. I know i'm a very unique customer, but jeff and his boss have went way out of the way to help me to listen.And so much more. I just truly, truly want to thank both of you and honestly your entire dealership for all the amazing people, for all the help.All the patience you all have had with me. I know you don't buy cars that often.But honestly, you guys have went way way above than any other dealership.In this town and have definitely made a customer for life. I will highly highly recommend you guys to everyone.I know. Thank you from the bottom of my heart and then some 😇🙏💙

Good service made sure I got the car I wanted.

I highly recommend this his dealership, Seaway Hyaundai… Tim was very knowledgeable, he took the time to answer all of my questions before making the purchase and very importantly he took the time to explain the Tuscan from A to Z upon pick up. It’s important to have great service afterwards! The whole team rocks!! Thank you all!! I’m enjoying my new Tuscan!

We went today to Seaway Hyundai and the service is fantastic. The first people you speak with at the service desk is Chad and Cole and they are both pleasant and very helpful. They explain everything that needs to be done and they make your time there pleasant. The price was exactly what we were told it would be. Great to have such good service.

Our Tuscon experienced issues with the engine and the service team was just fabulous with helping us. They fought for us and we got a new engine and we were even able to use a loaner while our vehicle was being fixed. Special thanks goes out to Chad and the service team. Thank you so much for helping us.

After having a Hyundai before and always getting great service, we decided to buy another one. I wanted to mention the service during the buy process was just amazing, and we are so happy with the sales team. Special shout-out to 'Jeff (hot deals) Joubert' for all his help and the friendly and professional service we got from him. Picking up our new car in like 2 hours, and my wife is super happy to own another Hyundai. Keep up the great work, team Seaway Hyundai—both service and sales!

⭐️⭐️⭐️⭐️⭐️ I've been a loyal Hyundai customer for years, and every one of my purchases has been through Tim McCuaig at Seaway Hyundai in Cornwall. Tim has consistently gone above and beyond in every aspect—his professionalism, honesty, and dedication to customer satisfaction are second to none. Whether it's my first vehicle or my most recent one, Tim always takes the time to make sure I’m completely comfortable and confident in my decision. He never pressures, always listens, and truly cares about getting you into the right vehicle. His knowledge of the Hyundai lineup is outstanding, and he makes the entire process smooth and stress-free every single time. If you're in the market for a vehicle and want to deal with someone who genuinely puts your needs first, I can't recommend Tim McCuaig highly enough. Thank you again, Tim, for your exceptional service year after year!

Outstanding service and amazing team. Will go above and beyond for you. Thank you David, Jason, Joey, and Jamie.

While looking for a vehicle I had messaged them, awesome customer service and very helpful

Recently purchased a vehicle from Dave and Brendan at Seaway Hyundai, and cannot adequately express how fantastic the team is- sales and financing were incredible, and made the entire.process quick and seamless. In fact, this was my third purchase through Dave at Hyundai. 5 stars to each of them! Highly recommended!

Once again Seaway Hyundai has exceeded our expectations when purchasing my latest Elantra beauty. It's our 7th Hyundai as a family. Tim in sales is great with matching desires with products, while offering good value on trade ins. Joey quickly secured financing at competitive rates and offered an unbeatable extended warranty backed by Hyundai's reputable company track record. Overall, I would highly recommend this A plus team!

Friendly, honest, service . We are satisfied with our purchase. Thank you!

I recently had an outstanding experience at Seaway Hyundai. The entire team was professional and honest about pricing, financing options. They made sure I found the perfect car for my needs and budget. The paperwork was handled efficiently, and the vehicle was spotless and ready to go when I arrived for pickup. I highly recommend Seaway Hyundai to anyone looking for a new or used vehicle. Their professionalism, integrity, and customer service are truly top-notch. Thank you for making my car buying experience so smooth and enjoyable!

Great experience at Seaway Hyundai! We were on a family holiday and unfortunately blew a tire on the 401 just outside of Cornwall on a Sunday night. The next day at 8:30am I had a call from the Service Department. By 10:30am our car was ready to go! Very friendly and professional staff. Cole, our Service Advisor, went the extra mile to get us back on our trip! I didn't spend much time in the dealership, but it was modern and clean.

Amazing team at Hyundai ! My second vehicle with them and I'm super ecstatic. They are helpful , friendly and will find a way to help you with what your looking for and also based on your budget. I love you guys ! Thank you from the bottom of my heart .

Great bunch... this is the second vehicle we purchased with them. They don't rush you and make every effort your 100% satisfied with your decisions. Thanks again Dave , Jason and everyone at Seaway Hyundai

Outstanding service! We travelled half way across the country to make a purchase - Tim and the team made it a breeze! Highly recommended! Happy to be apart of the Hyundai family! Stay awesome folks!

Matt (Sales Manager) has Great Customer Service. He was approachable and easy to speak with. He displays a friendly demenor and listened to our questions and concerns with intent. Thanks Matt for the hand and lending an ear!

I was impressed with the service.

From the first point of contact to the negotiations, then test drive, the A to Z overview of the new vehicle, this deal was flawless. Excellent service excellent communication!

Very friendly and helpful. David explained all the options and made sure I was aware of all my options. On the day I was to pick up my new Kona he picked me up from work and on the he picked up my teenage son so he could set up my new tech on my car. Thanks

We recently purchased a new-to-us vehicle from Seaway Hyundai, and we have to say—it was a fantastic experience! The staff were amazing. A big thank you to Will, Brendan, and Joe for making the process so smooth and enjoyable. Even after returning with questions—twice—they treated us like family and were just as helpful and attentive as if we were still in the process of buying. That kind of service truly stands out. Thank you again!

Great place and friendly

My wife and I just purchased a 2025 Hyundai from Tim McQuaig sales expert at Seaway Hyundai Cornwall Ontario. The entire process and experience was FANTASTIC from start to finish. Tim was exceptionally understanding and precise with his professional and personal handling of our needs. We would highly recommend Tim and Joey who handled our purchase. The entire Team at Seaway Hyundai were helpful and friendly with no pressure on us, which made the purchase a very pleasant experience.

We had a very nice trial of a Santa Fe hybrid with Tim McCuaig. Tim was very pleasant and knowledgeable. He sold us many Hyundai vehicles over the years. We have always been satisfied with the buying experience and service.

Everyone is very nice there. Would I ever buy a car there again? No, I would not Why not, you ask. Good question. They tried to get me to pay $5,000.00 for repairs on a car that wasn’t even worth that much. I got the issue fixed elsewhere for much much less.

Thank you, Cornwall Hyundai, for the excellent service my husband and I experienced this past week. Tim M. met us even though it was his day off! He took his time to go through all the features of our new pre-owned Kona and ensured us that we were getting a quality product that passed all of the stringent safety inspections. Jason was efficient with all of the paper work which we appreciated also. We are very pleased to have this beautiful Kona in our yard!

Sales person didn’t even call me back

So I’d just like to share my experience buying 2 BRAND new cars here. Bought my first Elantra at the end of 2018 brand new with 34km on it. Had issue after issue with it, coils misfiring 4-5 times, steering column broken etc only had it a year and a half and went back to Hyundai to trade it in for a brand new 2020 Hyundai Tucson let’s just say the problems I’ve had with the Tucson would have cost thousands had I not bought the extended warranty. Head gasket leak, water pump issue, catalytic converter had to be replaced, now I’m having my camshaft sensor problems the list goes on. It’s not a reliable car. Now moving onto the service there, their service is ok. Cole is great. But there’s one guy that could not care about any problems I bring. He’s dismissive . Instead of coming out to check the car which had an engine light on so I could show him the problem he just said earliest we can get you in is Friday (this was a Monday). I have 2 young children too so it adds to the stress of what is going to break next baring in mind I haven’t had to pay for any repairs because none of them have been ware and tear. I just feel screwed as I have been sold 2 brand new cars from this dealership and they have just give me problem after problem. (Update) 31-10-2025 Just got my car back from the shop, said there was no issues with sensors so swapped them around to possibly see if there’s an issue and if there is to bring it back! Wow. They have stated my car is burning too much oil (1.5 litres they had to top up) after I had an oil change not even 2 months ago so it’s a motor issue or sensor issue. Told me I have to pay $400 to get some cleaning done to the sensors etc to possibly rectify the issue. Absolutely shocking.

I took my car to Hyundai in Hamilton because it was shaking, and I explained the issue to them. They performed a service and charged me $500, assuring me that if I faced any further problems, I could go to any nearby Hyundai location to fix it for free. However, after the service, my car still has a vibration problem, and the screen is showing an error related to the service. I then went to Hyundai in Cornwall, but they said they were not aware of the Hamilton Hyundai service, and they charged me $87 for checking, yet the vibration issue was still not resolved, and the error is showing again. I am extremely disappointed with the lack of proper communication and follow-through between locations, and the fact that the original problem has not been fixed despite paying a significant amount.

I was very pleased with the customer service I received when purchasing my second-hand car, but unfortunately this level of support did not continue after the sale was completed. Only two months later, the battery failed, leaving me stranded and requiring assistance from CAA. They replaced the battery at a cost of $320 out of pocket and confirmed that it was the original factory battery, already at the end of its lifespan. When I contacted the manager, Will Colbert, I was informed that the battery had been “working fine” at the time of purchase and that inspections are limited to checking for corrosion, installation, and leaks. According to policy, if a battery powers the vehicle, it is not replaced. While I understand the policy, I was disappointed that a simple test was not performed during the inspection. In fact, within minutes I was able to verify by checking the serial number and date, and later uploading the information to ChatGPT, that the battery was past its expected lifespan. This could have been identified in advance, saving me from being stranded, missing work, calling CAA, and paying for an avoidable repair. In good faith, I requested that the dealership cover at least half of the $320 replacement cost, especially since I discovered that the extended warranty I purchased with the car does not cover the battery. I believe this would have been a fair and reasonable resolution. I have already accepted responsibility for another repair—the link kit replacement, which may have resulted from driving over a pothole. However, being sold a vehicle with its original expired battery—despite two safety inspections, one in Ontario and one in Quebec—was both unexpected and disappointing, and not in line with the level of service I had initially experienced.